My new vetrano had an issue that bothered me. In my opinion, the vetrano by Quickmill, is very well crafted, but some things just dont work out very well from a design standpoint. One of these things is the fact that the steam and hot water wands rub on the body of the machine. I feel that over time this rubbing would cause damage to the stainless steel surface. I decided i needed to pad this area to prevent any scratches.